POP3 or IMAP with SSL

  •  Finding Your Server's Secure Hostname⤵
  • Secure Ports⤵
  • SSL Warning⤵

For a secure email connection using SSL, you must replace your normal mail.domain.com URL with the hostname of the server. The hostname should be used for the incoming/outgoing certificate domain.

Before adjusting your settings, please read:
  • General Email Client Settings

Finding Your Server's Secure Hostname

Our system uses wildcard SSL certificates which cover the Hosting domain on Shared and the .website welcome.com on Reseller accounts, allowing you to use your regular server name with secure services without errors at this time.
 

Shared Web Hosting

Look in your cPanel's left hand menu to find your server name:

The hostname displayed as gator#### will allow you to create a secure connection by appending .Hosting.com to it. Using the above example, it would be:
gator4054.Hosting.com
 

Reseller

In your WHM panel, click the "Server Information" tab in the left hand menu:

Scroll down to the "System Information" section to find the name of your server:

You can use your reseller server name to establish your secure connection using the format servername.websitewelcome.com. Thus in the example shown, the server name is stingray and the secure hostname is stingray.websitewelcome.com.

Reseller customers can also find their server's hostname in the cPanel of any hosted package.

 

VPS/Dedicated Servers

In order to utilize SSL settings on a VPS or Dedicated Server an SSL certificate is required. If you have an SSL certificate configured you can use the hostname assigned to your SSL or your dedicated IP address as your secure server name. Otherwise, you would need to sign up for an SSL here.

If you find that this method does not work for you, please contact Hosting by phone or live chat to get the secure server name for your account.
 

Secure Ports

Incoming Ports
  • Secure POP3 - port 995
  • Secure IMAP - port 993

Outgoing Ports

The outgoing mail is always SMTP, whether using IMAP or POP.

  • Secure SMTP - port 465

Note: Be sure that your computer's firewall is not blocking these ports as this can cause the ports to still not work properly. It is not always necessary to use your Internet Service Provider's settings, but if you cannot send from port 26 or 465, then we suggest you contact your ISP and ask for their outgoing mail server name.
 

SSL Warning

When not using the secure connection settings for email, you may sometimes receive notices about the SSL certificate as these certificates are renewed or reissued. The best method to resolve this issue is to update the email settings with the secure server name provided above.

If you would prefer to not make this change, you may suppress warnings about the validity of your connection's SSL certificate by either adding an exception or trusting the certificate.

 

Additional Resources

The following articles can provide further guidance in accepting or trusting your SSL certificate warning and are for reference only. Please note that Hosting cannot offer direct support for the information provided below.

  • Thunderbird
  • MacMail
  • 0 משתמשים שמצאו מאמר זה מועיל
?האם התשובה שקיבלתם הייתה מועילה

מאמרים קשורים

How to throttle outgoing email with PHPList

Our email policy states that shared and reseller customers should only sending out a maximum of...

How to Set up a Mailing List in cPanel

For the best, easiest, and most effective mailing list solution, we recommend Constant Contact....

Webmail and Email Applications

Email problems? Try the Email Troubleshooter.   Email is one of the most widely used forms of...

Outlook / Eudora / Thunderbird / Mac / iPad / Phone Client Settings

Email sent to your HostGator account is received by the same server that hosts your website. You...

How to Add/Remove an Email Account

By default, cPanel comes with one primary email account. Instead of using the default email...